This topic explains:
Control physical access to your computer in order to prevent unauthorized persons from using it.
If you need to leave your computer unattended, log off or lock it.
Select passwords that are difficult for others to guess; change passwords frequently.
TIP: Use a phrase to form the password and include a number.
For example: I Like To Vacation In Florida = IL2VIF (sample only, please do not use)
Do not give your passwords to anyone.
Do not save passwords on your computer or leave written notes with your password nearby.
Check your “last login date/time” each time you access a system, to see if your ID is being used by someone else.
Dedicate a computer to online banking services only; do not access email or browse the web from this computer.
Report suspicious activity related to your computer or your User ID to the appropriate parties as quickly as possible.
If you notice suspicious activity relating to accounts at J.P. Morgan that you access online, promptly report that activity to your program administrator, then call your J.P. Morgan Customer Service representative or Client Application Support.
Ensure your computer uses the security features provided by your organization, such as virus scanning and firewalls.
Ensure your anti-virus/anti-spyware software is up-to-date and schedule frequent scans of your computer.
Be cautious when downloading programs or applications such as Java® or ActiveX® as they may contain malware that can cause harm to your computer.
Beware opening email messages received from unknown sources and pay special attention to links and attachments. Do not launch links or open attachments from unknown sources.
Disable the preview process within your email system to prevent malware from harming your computer.
Contact your internal technical support team to verify that unused ports on your computer are closed.
Encryption is the scrambling of data into a secret code that can be read only by software and a special code to decipher the information; it is unreadable by any computer that does not have the software/code to decipher it. Only your computer and PaymentNet have the ability to unlock your code. With PaymentNet, all your activity is protected by industry standard security mechanisms.
To ensure you have the appropriate encryption levels, be sure to use a current browser that supports higher encryption standards. If you have questions, contact your internal technical support team.
You may check that your Internet session is secure by looking for a small lock symbol usually located in the lower corner of your browser window. You may also look for the letters “https://” at the beginning of your website URL in the browser address bar. The “s” indicates that the connection is secure.