PaymentNet is available 24 hours a day, seven
days a week except during scheduled maintenance. Maintenance occurs each
week from 8 p.m. ET Saturday through 1 a.m. ET Sunday.
To optimize system performance and provide
a high level of security, PaymentNet requires adherence to specific setup
protocols and security standards. The table below outlines the requirements
to use the full functionality available in PaymentNet. If you have questions
about your computer’s settings, your organization’s technology support
department may be able to assist you.
The
list of required system components may change. You will receive notification
of any updates as they occur.
Required System Components
|
|
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Pentium®
or Celeron® 500 MHz processor (minimum) |
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Microsoft
Windows® 7 |
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PaymentNet is supported for
use with:
J.P. Morgan encourages
you to use a supported browser for the best experience.
Configure your Internet browser
as follows:
Enable JavaScript. Allow cookies. Turn off pop-up blocking
in your browser and in any other security software on your
computer. Support AES 128-bit
encryption security. Support EV SSL (Extended
Validation SSL) certificates. |
|
Adobe Acrobat Reader®
4.0 or higher. Reader is available for free on the Adobe website. Any file decompression
software (for example, WinZip®) Microsoft Excel® 2003
or later is required to view and download reports. |
|
512
Mb RAM (minimum), 1 GB RAM (recommended) |
|
300
Mb available free space after installation of operating system
and browser (minimum), 500 Mb (recommended) |
|
Direct
Internet connection
PaymentNet works best over
broadband connections; dial-up connections are not recommended
for performance reasons. |
|
SVGA
1024 x 768 resolution, 256-color (minimum) |
|
Check
with your company or organization technical support department
to verify the following email addresses and domains are not blocked.
no.replies@paymentnet.jpmorgan.com jpmorgan.access@jpmorgan.com noreplies.sua@jpmchase.com
paymentnet.jpmorgan.com jpmchase.com chase.com jpmorgan.com |