You can permanently close an account you no longer need. An account can be closed regardless of its current balance (positive, negative, or zero).
If your program administrator has enabled this option, you can close your account from the My Account Detail screen.
To close an account:
Click the My Accounts item on the PaymentNet menu bar.
In the Account Number column, click the account number you want to close.
In the I’d Like To... list, click Permanently close this account.
On the Close Account - Verify screen, click Close Account. The card is immediately deactivated and the account is permanently closed.