You can update a transaction receipt to replace the attached image or modify the reference data associated with the receipt. For example, if you mistakenly upload an incorrect receipt, you can easily replace it with the correct image.
When you replace a receipt image, the reference data associated with the original image file is preserved but can be modified if necessary.
Note: You can update the reference data for a faxed receipt that has already been processed in PaymentNet. If you need to replace the receipt image, however, you must send another fax or upload a new image file.
You can update a receipt only for a new transaction that has not been exported.
To update a receipt:
Select Transactions > Manage.
Click the transaction you want to update.
Click the Receipts tab.
Click the Update button for the receipt.
To replace the receipt image, click Browse, select a file to upload, and click Open. By default, the image file name is used as the receipt name; you can modify the receipt name but you cannot leave this field blank.
Note:Only PDF, JPG, GIF, TIFF, and PNG files are allowed. The scanned image file must be no larger than 5 MB.
To modify the reference data, change the values for the displayed fields as needed. For more information about these fields, see Receipt Reference Data Fields. All fields except the receipt name are optional.
Click Update Receipt.