System messages and greetings display on the Welcome screen and are specific to a role or hierarchy ID. They remain in the Messages panel until they are modified or deleted, or until they expire.
If more than one system message or greeting displays for a user, they will appear in descending order by expiration date. Messages that are scheduled to expire first will display first.
To view system message or greeting settings:
Select Administration > Hierarchy > Settings > Greeting.
Enter the hierarchy ID in the Hierarchy ID field, or click the link and select a node from the hierarchy tree.