Computer Registration

Computer registration, which associates specific computers with specific users, helps J.P. Morgan keep your organization’s commercial card data safe. Used in combination with the user ID and password, computer registration protects client information and transactions within PaymentNet by helping to prevent unauthorized users from accessing the system.

When you attempt to log in, built-in security capabilities check whether you are accessing PaymentNet from an unrecognized computer. If your computer is not recognized, you will be asked to register it by entering an access code, which is delivered to your email address of record within PaymentNet. When you have entered the access code along with your login credentials, your login will be complete.

Note:    The computer you use to access PaymentNet for the first time is automatically registered during your initial login. You will need to register any additional workstations you use to access PaymentNet.

In most cases, once a computer is registered, it will be recognized on subsequent login attempts. However, some PaymentNet users may have to register their computers more often than others. For instance, some organizations’ technical support departments may apply administrative settings that limit or delete cookies or temporary files. As a result, PaymentNet users at these organizations may be required to re-register their computers every time they log in. Re-registration may also be necessary for users who access PaymentNet from multiple browsers (for example, both Chrome and Firefox), or as system and software updates are made to their computers.

If you have questions about your organization’s computer settings or your workstation configuration, contact your organization’s technical support department.

For more information about required system components, including supported operating systems and browsers, refer to Required System Components.