Editing an Incomplete Vendor Record

An incomplete vendor record is created in PaymentNet if at least one email address is provided with a payable request and the email address does not match to any existing vendors.

You can edit the vendor record to supply the missing information, thus creating a complete vendor record. When a vendor record is complete, the supplier will be able to see your payments in SUA Connection.

Note:No SUA Connection profile is associated with an incomplete vendor. You cannot see any SUA Connection information for an incomplete vendor in PaymentNet, but you will be able to see the amount of any payables made to that vendor.

To complete an incomplete vendor record:

  1. Click the link in the Vendor Name column on the Vendor List screen.

  2. Click the Edit button on the Vendor Record tab.

  3. Enter or modify the name in the Vendor Name field if necessary.

  4. Enter the Vendor ID and optionally the Set ID and Site ID for the vendor. These values correspond to the values used in your ERP system.

  5. Enter the Vendor Address fields.

    Two address lines are provided; if you need additional lines (up to a maximum of 5), click the Add Address Line button and enter the information in the new text box. To remove an address line, click the corresponding Remove link.

    In the Country list, you can select either US or CA, and the selections in the State list will be updated to include the states or provinces in that country. In addition, the text you enter in the Zip field will be validated for the proper format in the selected country.

  6. Enter or modify the addresses in the Vendor Emails fields. At least one email address must be provided; a maximum of 5 addresses are allowed.

    To add an email address, click the Add Another Email Address button and enter a correctly formatted address in the new text box. To remove an address, click the corresponding Remove link.

  7. (Optional) Enter your comment in the Add a Vendor Comment field. Each comment is limited to 1000 characters in English or 500 characters in French.

  8. Click Save Changes. The vendor record is now considered complete.

Note:Once the vendor record is complete, you cannot change the Vendor ID, Set ID, and Site ID by editing the vendor record. If you need to update this information, you must upload a Vendor Identifier Update File.