You can edit employee information as necessary. For example, you might need to update an employee’s email address or phone number, or modify an employee’s access role, scope, or assigned hierarchy.
If you create a new role, the combined values you select for role, hierarchy ID, and scope cannot be the same values as an existing role.
To edit employee information:
Select Employees > Manage and click the employee whose information you want to view. Or, while viewing other information about an account, select Take me to > Employee Detail (this option is not available if the account is not associated with an employee).
Edit the fields on the Employee Detail - General Information screen as necessary. For a list of these fields, see Employee General Information Fields.
Click the User Access tab and edit the fields on the Employee Detail - User Access screen as necessary. For a list of these fields, see Role Fields and Scope Fields.
Click Save.