Editing a Transaction

Once a transaction is conducted, most of the transaction details are static and cannot be modified; however, PaymentNet gives you the option to edit some transaction details, including accounting codes, custom fields, and transaction notes. This gives you the flexibility to provide additional information as needed.

For example, you might need to investigate why a cardholder conducted a transaction with a specific merchant. Once you review the transaction, you can add notes to the transaction that explain the outcome.

If you need to allocate a transaction to various cost centers, you can split the transaction into multiple lines.

To edit a transaction:

1. Select Transactions > Manage. Or, while viewing other information about an account, select Take me to > Transaction List - Last 30 Days to see a list of recent transactions for the current account.

2. Click the transaction you want to edit.

3. If an approval process is in place, use the Approval Status fields to review, approve, or reject the transaction. To mark the transaction as reviewed, select the Review check box. If the transaction has already been reviewed, the check box is not available and the reviewer’s name is shown. For more information, see Reviewing Transactions.

   If you are a transaction approver and want to approve or reject the transaction, see Approving Transactions or Rejecting Transactions.

4. To assign custom accounting codes to the transaction, select a chart of accounts from the Chart of Accounts list, then select or enter the segment values using the drop-down lists or text boxes that display. Fields marked with an asterisk are required. For more information, see Chart of Accounts and Accounting Codes.

   Note:When you work with a chart of accounts that has more than 150 segments, scroll to the bottom of the list to view the additional segments.

   Alternatively, if you have previously saved a chart of accounts favorite, you can select it from the Chart of Accounts list. The segment values associated with the favorite automatically display in the corresponding fields.

   Note:If you select a favorite that includes a chart of accounts or a segment that has been removed completely, or removed from your scope of view, an error message displays to indicate which field is invalid.

5. Supply the values for any Transaction Custom Fields as needed, using the check boxes, drop-down lists, or text boxes that display. Fields marked with an asterisk are required.

   You can restrict the user roles that can edit the values of transaction custom fields; for more information, see Creating Transaction Custom Fields.

6. To record additional information about the transaction, enter it in the Transaction Notes field.

   Any previously entered notes are displayed in this field. You can edit the existing notes at any time. The transaction notes cannot exceed 3000 characters.

7. Use the Tax Management fields to enter tax information about the transaction. If these fields are automatically completed from the transaction information, you should verify and correct the information as necessary. For a list of these fields, see the table below.

8. Click Save.